In 2019, Agility Chiles air division moved +7000 tons of fresh salmon, fruit, as well as flowers, dry cargo, dangerous goods, as well as other types of cargo with special handling needs.
We are strategic partners of the main Chilean exporting companies, as well as the most diverse service providers, especially with airlines, airport loading and unloading warehouses. Our Airfreight department main focus is on satisfying all our customers’ needs, for this reason, we have an office at the Santiago International Airport for our imports and export airfreight operations teams, as well as a commercial and Customer Service office near the airport.
One of our major exporter of frozen and fresh salmon, located in Quellón, Chiloé (Southern Chile), requested our support with its exports to Miami with full supply chain visibility from origin to final destination of their cargoes. For this, together with our customer, we developed a full visibility system that allows the tracking of their cargoes systematic.
This tracking system allows you to monitor the status of your purchase orders in real time, coordinate correct procedures, customs processes, and truck unloading until the cargo is delivered to the airline warehouses.
Agility enters every step of the process to the system, so client has full visibility in real time. This solution helps our customer to always have accurate coordination, reduce response times, have a single communication channel, and reduce phone calls and emails. By proactively having all cargo information, we are able to arrange booking with airlines with the best transit time and cost. This automation- end-to-end solution – is a synonymous of full-integrated services.