What is a Supply Chain Control Tower?

International supply chains can be complex with a very fragmented supplier base. How can companies navigate this level of complexity in order to be leaner and gain a competitive advantage?
The Agility Supply Chain Control Tower is a 4PL solution that offers companies the ability to gather and evaluate real-time data. When properly implemented, a supply chain control tower is proven to increase supply chain performance.

Supply Chain Control Tower Capabilities

Contract & Carrier Management

  • Between customer, 3PL, and carriers
  • Lead Time planning
  • Standard Operating Procedure (SOP) & Service Level Agreements (SLA) adherence
  • Exception management

Shipment Execution & Freight Management

  • Order management
  • Documentation management and control
  • Booking rejection process and Corrective Action & Preventive Action (CAPA)
  • Carrier allocation
  • Freight optimization through consolidation

Rate Governance

  • RFQ’s
  • Agreed tariffs
  • Spot rate process
  • Carrier and rate audits

Insurance & Claims Management

  • Defined claim process
  • Insurance advice and recommendations

Financial & Operational Performance

  • Data integrity check and data compliance
  • On Time In Full delivery (OTIF)
  • Quarterly Business Reviews (QBR)
  • Continuous Improvement Program

Financial Administration

  • Purchase invoice receipt and validation
  • Query and rejection process
  • Acceptance and payment
  • Single Invoice from Agility to customer

Powered by Technology

  • Data Visibility through Single Customer Portal
  • Milestones Update
  • Automation and EDI Connectivity
  • Multiple-party automated communication
  • Quality Non-Conformance Reporting System (NCR)
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Benefits of the Supply Chain Control Tower

Data Integrity & Visibility – One Source of Truth

  • Client, third party manufacturing sites, and Logistics Service Providers are all connected via a single, global operating system
  • Online and interactive reporting suite
  • Business intelligence provides visibility and control

Guaranteed Compliance

  • Supplier Management Program
  • Customs & Legislative Compliance Program
  • Managed through Key Performance Indicators

Operational Excellence

  • Robust global SOPs
  • Standardized “one way of doing logistics” for all stakeholders

Reduction of Global Freight Spend

  • Management and governance of 3PL invoicing
  • Lower freight rates through procurement management
  • Savings in operating overheads & systems costs

Case Studies

End-to-end control tower cuts business waste for personal care supplier

A leading global supplier of personal care products has been an Agility client since 2013. But for the first six months, the partnership didn’t go smoothly.

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Supply chain management and control tower help manufacturer improve sales

A global hard disk drive manufacturer needs to make on-time deliveries to maintain its reputation.

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Pan-European 4PL road transport solution

With three manufacturing sites at the extremities of Europe, this specialty products business wanted to implement a true 4PL solution with total cost transparency.

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Streamlining global supply chain with control tower and 4PL approach

A customer operating divisions on four continents with round-the-clock demands needed relief from day-to-day logistics issues, as well as tighter management of its international supply chain.

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