Our Global NetworkMalaysia

One of the world’s largest computer hard disk drive manufacturers asked Agility to manage its supply chain. They needed on-time delivery; we offered proven expertise and experience in global supply chain management. Agility manages the company’s inbound air freight shipments from Thailand and Malaysia and distributes them to 15 countries within Europe using a combination of air, ocean and road freight. An Agility control tower in the Netherlands monitors all inbound shipments and serves as a central point of contact. We also provide seamless visibility and real-time updates for all shipments with our proprietary track and trace system, electronically connected via EDI to the company’s in-house systems. As a result, the company has become more nimble in its response to global demand – and increased sales.

A leading American wellness company needed Agility’s help with logistics in Malaysia. The U.S.-based company runs an international operation selling premium essential oils and related products. Agility’s reputation for expertise in this segment of the Malaysian market led to a 2-year contract as logistics service partner. The company’s Business to Customer model requires that orders are individually selected and packaged for the end consumer; accordingly, Agility must fulfill high expectations are the accuracy of the order, timeliness of delivery and the quality of the parcel when it reaches the consumer. In addition to delivery of finished goods, Agility also handles the inbound, outbound and returns operations.

Malaysia is investing in a high-capacity Mass Rapid Transit (MRT) system that is expected to cover a 20km radius from the city center with a length of approximately 150km. When the system is complete, the MRT will serve up to 2 million passengers per day – an increase from the current system’s 480,000 trips. Malaysia asked Agility to be its partner in this venture to enhance Kuala Lumpur’s competitiveness and standing as a global city. We transported the customer’s transformer from Korea, its switchgear from Switzerland and multiple accessories from around the world. Parts were transported via air and ocean freight, and the scope of work also included customs clearance, staging and storing materials in Agility’s warehouses, and transportation services for parts delivery to the customer’s engineering team for a duration of nearly three years.