Our Global NetworkDubai

A reliable logistics partner can give an automotive company a competitive edge through enhanced warehouse and inventory management. This was the case for a major auto manufacturer in Dubai who was expanding its business in the Middle East and Africa. Agility supported the company’s plan for a new regional parts distribution center by establishing a warehouse in the Jebel Ali Free Zone and implementing customized logistics solutions to improve operations and support to dealers. One critical process change that Agility re-engineered was setting up a cross-dock area, which resulted in a 43 percent reduction in airfreight shipments and back-order processing time. Other significant improvements that Agility enabled include an inventory accuracy of 99.8 percent and major reductions in pick-and-pack and put-away processing time.

A global healthcare company needed to scale up its supply chain to keep pace with the Middle East region’s demand for healthcare and medicines. For many years, the company shipped intravenous, renal and other products directly into the GCC and eastern Mediterranean countries. Expanding demand prompted the firm to outsource inventory management and delivery to Agility’s Dubai pharma competency center hub. Agility’s scalability solutions and our experience with the special needs of the pharma industry are a good fit for this customer, who has achieved a 60 percent improvement in order fulfillment since partnering with Agility. Four years ago, it was holding around 700 pallets of product in Dubai and moving 200 to 250 a month to customers. Today, at Agility’s hub, stock holding has grown to 2,000 pallets, and shipments have doubled to 500 pallets a month.

A diversified healthcare company teamed with Agility to improve a scattered and inefficient supply chain that was not meeting the needs of Middle East customers. Current practice called for products from six European points of origin to be shipped to multiple destinations in the Middle East. A critical requirement was to provide temperature-controlled monitoring through all steps in the supply chain. The backbone of Agility’s solution is its pharma competency center in Dubai, which provides inbound and outbound handling, inventory management and temperature control for products in storage and in transit to their final destinations.