A global hard disk drive manufacturer needs to make on-time deliveries to maintain its reputation. Agility was a natural partner for help with supply chain management. Not only does Agility manage the customer’s inbound air freight shipments from Thailand and Malaysia for distribution to 15 European countries via air, ocean and road freight, but we also set up a regional control tower in the Netherlands to monitor all inbound shipments and serve as a central point of contact. Agility implemented our proprietary track and trace system to give the customer seamless visibility into all shipments. The system is connected electronically through EDI to the customer’s in-house system; the real-time updates have enabled the company to respond to demand more nimbly and, as a result, improve sales.